Encompass Community Services has launched a free telephone hotline to support people during the coronavirus pandemic.
The not-for-profit organisation has launched the hotline, with support from the Ecstra Foundation, for residents of areas including Greater Geelong, Wyndham, Bellarine Peninsula, Golden Plains Shire and Surf Coast Shire.
The Encompass Coronavirus Assistance Hotline aims to provide guidance and individualised support to anyone seeking help during the pandemic.
“The Coronavirus Pandemic has created many areas of uncertainty in everyday life for all Australians,” Encompass Community Services said in a media statement.
“We are also aware that the sheer volume of information being received by the community through the media and other sources may cause you to feel overwhelmed and confused.”
The hotline aims to help people who may be facing unemployment, experiencing financial hardship and suffering from the COVID-19.
People feeling anxious, depressed, isolated, generally confused, overloaded with information or just wanting a chat are also welcome to call.
The phone line will operate between the hours of 8.30am to 4.30pm Monday to Friday, on 1800 943 055.
Calls outside of these hours will go to a voicemail and Encompass Community Services will respond as soon as possible.
