Customer care at forefront

Owner Billy is keeping customers safely on the road. (Photo supplied)

Esther Lauaki

A medical emergency led Billy and his wife Maissa to set up A1 Tyres in Werribee five years ago – now they are helping to keep customers 
on the road throughout the COVID-19 pandemic.

The family-run business specialises in tyre fitting, repairs, wheel balancing, new and used tyres, batteries and car servicing.

Billy has been in the tyre industry for 18 years and opened A1 Tyres in 2015 after life took an unexpected turn.

“In 2014, I was to be married in June and travel to Europe for my honeymoon – a trip of a lifetime,” he says.

“All my dreams came to an end in March when I was diagnosed with a tumour in my lower jaw.

“After multiple surgeries throughout the year, I would be unable to work for eight months.

“Upon my return to work, my previous employer of 12 years said I was no longer needed. I had no income.

“In 2015, Maissa and I decided to get a loan and start our own small business in the tyre industry.”

A1 Tyres’ mechanics have vast experience with a variety of makes and models, and uphold the highest standard of excellence.

Maissa says safety is the number one priority.

“We are a family-owned business, we can relate to the everyday Australian,” she says.

“Billy is always the first and last point of contact. He will always try to get to know the customer and listen to their needs first before offering a number of options.

“As we strive to keep all our customers satisfied, we will always try to do more.

“From repairs to maintenance, we will find the best way to identify potential problems so your vehicle functions at its peak.”

A1 Tyres, 14/33-39 Railway Avenue, Werribee. Opens 9am-5pm Monday-Friday and 9am-1pm on Saturday. 
Inquiries: 9741 0087, email or visit