WYNDHAM
Sponsored Content
Home » In Business » Customer care at forefront

Customer care at forefront

A medical emergency led Billy and his wife Maissa to set up A1 Tyres in Werribee five years ago – now they are helping to keep customers 
on the road throughout the COVID-19 pandemic.

The family-run business specialises in tyre fitting, repairs, wheel balancing, new and used tyres, batteries and car servicing.

Billy has been in the tyre industry for 18 years and opened A1 Tyres in 2015 after life took an unexpected turn.

“In 2014, I was to be married in June and travel to Europe for my honeymoon – a trip of a lifetime,” he says.

“All my dreams came to an end in March when I was diagnosed with a tumour in my lower jaw.

“After multiple surgeries throughout the year, I would be unable to work for eight months.

“Upon my return to work, my previous employer of 12 years said I was no longer needed. I had no income.

“In 2015, Maissa and I decided to get a loan and start our own small business in the tyre industry.”

A1 Tyres’ mechanics have vast experience with a variety of makes and models, and uphold the highest standard of excellence.

Maissa says safety is the number one priority.

“We are a family-owned business, we can relate to the everyday Australian,” she says.

“Billy is always the first and last point of contact. He will always try to get to know the customer and listen to their needs first before offering a number of options.

“As we strive to keep all our customers satisfied, we will always try to do more.

“From repairs to maintenance, we will find the best way to identify potential problems so your vehicle functions at its peak.”

A1 Tyres, 14/33-39 Railway Avenue, Werribee. Opens 9am-5pm Monday-Friday and 9am-1pm on Saturday. 
Inquiries: 9741 0087, email billy@a1tyres.net.au or visit www.a1tyres.net.au

Digital Editions


More News

  • Major works to cause delays

    Major works to cause delays

    Major infrastructure projects will cause significant travel disruptions across Melbourne’s northern and western suburbs throughout the autumn months as construction enters key phases on several road and rail removals. Commuters…

  • Sporting opportunities for young inmates

    Sporting opportunities for young inmates

    The Victorian Government has announced an expansion of the Twinning Project to the Ripley Unit at Marngoneet Prison. This initiative, which focuses on young men aged 18 to 25, is…

  • New anti-gang movement

    New anti-gang movement

    The Victorian Government has announced a $1 million investment into a new anti-gang program aimed at preventing the recruitment of young people into criminal networks. Managed by the Violence Reduction…

  • Falcons to go again

    Falcons to go again

    Purchase this photo from Pic Store: 495489 City West Falcons’ championship side is back for the Victorian Netball League season, but fans should expect a glimpse of the future. The…

  • Australia Day ALGA ask dropped

    Australia Day ALGA ask dropped

    Purchase this photo from Pic Store: 255196 Wyndham council has decided to not ask the federal government what it should do on Australia Day. On Tuesday February 24, councillors debated…

  • Sod turn on a new chapter

    Sod turn on a new chapter

    Our Lady of the Southern Cross Primary School turned the page – or soil – on a new chapter on Thursday 26 February. Students and distinguished guests joined in a…

  • Wyndham Basketball and Junubi join forces

    Wyndham Basketball and Junubi join forces

    Wyndham Basketball Association (WBA) and Junubi Wyndham, a community group that supports South Sudanese youth and their families, have announced a working partnership. The partnership is set to strengthen Junubi’s…

  • Rec centre back on wish list

    Rec centre back on wish list

    Purchase this photo from Pic Store: 255196 An indoor basketball centre in Point Cook is back on Wyndham council’s advocacy agenda. At the Tuesday 24 February council meeting, Cr Susan…

  • Step into the dark

    Step into the dark

    A different way of being entertained is coming to Werribee in March with Transmission – into the dark. The sell-out hit of Melbourne and Adelaide Fringe involves audiences embarking on…

  • Warriors win T20

    Warriors win T20

    Point Cook celebrated into the night after claiming the Victorian Turf Cricket Association group B T20 title. The Warriors were able to hold their nerve against Glenroy on Thursday night…