WYNDHAM
Sponsored Content
Home » In Business » Customer care at forefront

Customer care at forefront

A medical emergency led Billy and his wife Maissa to set up A1 Tyres in Werribee five years ago – now they are helping to keep customers 
on the road throughout the COVID-19 pandemic.

The family-run business specialises in tyre fitting, repairs, wheel balancing, new and used tyres, batteries and car servicing.

Billy has been in the tyre industry for 18 years and opened A1 Tyres in 2015 after life took an unexpected turn.

“In 2014, I was to be married in June and travel to Europe for my honeymoon – a trip of a lifetime,” he says.

“All my dreams came to an end in March when I was diagnosed with a tumour in my lower jaw.

“After multiple surgeries throughout the year, I would be unable to work for eight months.

“Upon my return to work, my previous employer of 12 years said I was no longer needed. I had no income.

“In 2015, Maissa and I decided to get a loan and start our own small business in the tyre industry.”

A1 Tyres’ mechanics have vast experience with a variety of makes and models, and uphold the highest standard of excellence.

Maissa says safety is the number one priority.

“We are a family-owned business, we can relate to the everyday Australian,” she says.

“Billy is always the first and last point of contact. He will always try to get to know the customer and listen to their needs first before offering a number of options.

“As we strive to keep all our customers satisfied, we will always try to do more.

“From repairs to maintenance, we will find the best way to identify potential problems so your vehicle functions at its peak.”

A1 Tyres, 14/33-39 Railway Avenue, Werribee. Opens 9am-5pm Monday-Friday and 9am-1pm on Saturday. 
Inquiries: 9741 0087, email billy@a1tyres.net.au or visit www.a1tyres.net.au

Digital Editions


  • Abbas embracing leadership

    Abbas embracing leadership

    Purchase this photo from Pic Store: 528206 Abbas Ibrahim is the Wyndham Young Person of the Month for January. Dedicated to encouraging inclusion, Abbas aims…

More News

  • West is best this Midsumma

    West is best this Midsumma

    Midsumma Westside is back again, with plenty of events happening across Melbourne’s western suburbs between 18 January until 8 February. Georgia Tacey dives into all the events happening over the…

  • Community Calendar

    Community Calendar

    Live Well For Life Group IPC Health is hosting a free five-week program that will cover healthy lifestyle changes, including expert tips on heart health, diabetes, stroke prevention, nutrition, exercise…

  • From the archives

    From the archives

    Star Weekly looks back at the pages of our predecessors. 40 years ago 22 January, 1986 Werribee MLA Ken Coghill last week delivered a message to fellow drug testing centre…

  • Imports bolster Wyndham

    Imports bolster Wyndham

    Wyndham has locked in a couple of key pieces as the side prepares for the Big V women’s division 1 competition. Dropping down to division 1 after a tough 2025…

  • Turkish coffee and conversation

    Turkish coffee and conversation

    The Turkish Coffee Club Project was presented to Wyndham council on Tuesday 2 December, outlining the struggles of older Turkish and Turkish Cypriot ladies in accessing community services. The Wyndham…

  • Serving up more public transport for Australian Open

    Serving up more public transport for Australian Open

    Thousands of extra public transport services will be available for tennis fans heading to the Australian Open. Public and Active Transport Minister Gabrielle Williams announced that almost 5000 extra trams,…

  • Dumping rebate welcomed

    Dumping rebate welcomed

    Wyndham council has welcomed the state government’s dumping clean-up rebate. The state government recently opened the illegal dumping clean-up rebate program, through which councils and public land managers can apply…

  • Register for free business expo

    Register for free business expo

    Purchase this photo from Pic Store: 209276 Local businesses are encouraged to register for one of the area’s biggest networking opportunities. Exhibitor applications are open until 8 March for local…

  • Sweet ways to keep cool

    Sweet ways to keep cool

    Purchase this photo from Pic Store: 527634 As temperatures soared above 40 degrees on Friday 9 January, locals did everything they could to keep cool, calm and collected. In Tarneit,…

  • Bragging rights on the line

    Bragging rights on the line

    Purchase this photo from Pic Store: 525259 It’s a battle for top four spots and bragging rights in the Point Cook derby in the Victorian Turf Cricket Association Roy Picone…