Fences and unruly and intimidating behaviour are the leading causes of disputes between neighbours in Wyndham.
Figures from the Dispute Settlement Centre of Victoria (DSCV) reveal that 330 complaints related to fixing, replacing or agreeing to the cost of fences were received in the 12 months to July, with 24 referred to mediation.
Behavioural disputes, including threats and bullying, accounted for 197 calls in Wyndham in the same period.
There were 46 calls about property issues, including theft or damage, 45 about overhanging trees and creepers, 14 relating to noise and 13 about animals.
The centre received 20,000 calls in 2013-14, including 680 from Wyndham residents, the second-highest number in Melbourne’s west, behind only Brimbank, and sixth-highest in the state.
However, DSCV director Gina Ralston said the centre was fielding more than 50 calls each day from people wanting to resolve disputes early.
Ms Ralston said new fencing laws which came into effect this week would provide a clear pathway for resolving disputes between neighbours.
“Ultimately we expect these changes will result in fewer fencing disputes across the state.
“Seeking advice or mediation is a positive step to prevent smaller disputes from escalating to more complex ones.
“Don’t let disagreements over issues such as fencing, barking dogs or loud music degenerate into more serious conflict such as assault, criminal damage or harassment.”
She said effective communication, keeping emotions in check, listening and attacking the problem rather than the person were keys to resolving disputes.
The DSCV provides free services to help with neighbourhood and community disputes including mediation, advice and a referral service.
For more details, phone 1800 658 528 or visit www.disputes.vic.gov.au.
