A year after being named Victoria’s worst-performing local government, Wyndham council has again been told by residents to improve its performance.
More than half of the 300 residents interviewed as part of a council-commissioned satisfaction survey said the municipality and its suburbs needed improvement.
Thirty-seven per cent of those surveyed said the council needed to lift its performance.
The council commissioned its own $34,000 survey after changes were made to the methodology of the state government-run survey in which it usually takes part.
Maribyrnong and Hume councils also opted out of the government survey.
Last year’s government survey found that Wyndham residents were the least happy with their council’s performance.
Wyndham chief executive Kerry Thompson said this year’s survey could not be compared to last year’s study because it asked different questions.
The survey, completed between May 13 and 30, asked residents for their opinions on what council did best.
It found that residents were happiest with Wyndham’s cleanliness, maintenance of public places and the council’s rubbish collection services. Residents were least happy with traffic management and parking, and planning for population growth.
Point Cook resident Noel Cook said he was not surprised residents were unhappy with the municipality’s roads and handling of population growth.
“It is obvious that alternative routes must be developed to ease the chronic traffic congestion in peak periods,” he said.
Ms Thompson said the survey results would provide the council with directions for improvement.
She said the results would be included in the city’s 2012-13 annual report, which will be made public later this year.
