By Jaidyn Kennedy
Wyndham residents are more ‘satisfied’ than ever with council’s performance, according to the Annual Community Satisfaction Survey.
The overall satisfaction rating scale for council received in 2024-25 was 7.3 out of 10– an increase from the 7.1 recorded in 2023-24.
Respondents from Laverton North and Williams Landing reported the highest level of overall satisfaction at 7.5.
Point Cook households said they were the least satisfied with the council’s performance in the last year – reporting an average of 7.1.
Tarneit (7.4), Truganina (7.3), Hoppers Crossing (7.3), Werribee (7.3) and Wyndham Vale (7.2) rounded out the figures.
Accounting for age, young adults (18-34 years) and senior citizens older than 75 reported the highest scores, while middle-aged and older adults (45-74 years) were among the least satisfied.
Multilingual households, First Nations residents, renters and those who have lived in Wyndham for less than five years all ranked among the most satisfied.
Mortgage holders, residents of more than 10 years and households with a disabled member all ranked among the lowest.
Traffic management was identified as the biggest issue Wyndham residents are facing at the moment, receiving twice as many mentions than the next biggest issue.
While fewer people as a percentage nominated traffic as an issue than last year (falling from 20 to 19 per cent), surveyed Wyndham residents were still more than twice as likely to flag it compared to the rest of metropolitan Melbourne.
Parking, nature strip issues, activities and facilities for children as well as education and schools were also more likely to be raised as issues in Wyndham than the rest of Melbourne.
However, respondents were less likely to list road maintenance, rubbish issues, and planning and development as concerns.
Wyndham outscored metropolitan Melbourne and western region councils (7.1), but scored identical to other growth municipalities.
This was the 12th year the survey was conducted by the external company Metropolis Research, which used data from 1204 households obtained by door-knocking.
