Werribee Mercy is calling on members of the community to join its Community Advisory Register (CAR) as it tries to meet the needs of a rapidly growing area.
CAR representatives receive invitations to participate in a range of activities with Mercy Health and have the option to accept or decline these opportunities.
The CAR’s activities and workshops are designed to gather feedback on the hospital’s care and services, with occasional focus groups being held to address specific community health topics.
Helen Harden has been a member of Mercy’s Community Advisory Group for about nine years and spoke about who might be best suited for the role.
“It’s really ideal for people who are interested in process, procedures, how things work and ensuring standards are met,“ she said.
With both Mercy and the local community rapidly growing, strong community outreach is essential in the hospital being able to best serve its patients.
The constantly evolving demographics of Wyndham make strong community outreach vital in ensuring Mercy is able to provide culturally informed care to an increasingly diverse locality.
Most people have experiences or an important understanding of their communities that would be valuable to the CAR.
“Because there’s so many things you can be represented on, most people would have something to say,“ Ms. Harden said.
CAR members are provided with orientation and training to assist them in their role, as well as regular communications and updates from Mercy.
More information: https://www.mercyhealth.com.au/our-structure/consumer-engagement/
