Wyndham council has engaged Metropolis Research to conduct its annual community satisfaction survey from Thursday, January 6 until Sunday, February 6 next year.
All councils in Victoria are required to conduct an annual community satisfaction survey to help understand community needs and to measure satisfaction with a range of council services.
This information informs council’s planning, service delivery and policy development.
Metropolis Research staff will conduct telephone interviews with randomly selected households across Wyndham.
Surveys will take place on weekdays from 11am to 7pm and weekends from 10am to 5pm.
Surveys are expected to take approximately 15 minutes and will be made up of 80 per cent mobile phone as the preferred contact and 20 per cent landline.
Metropolis Research staff will first let residents know they are authorised to undertake the survey on behalf of the council.
The information you provide will be kept confidential and will not be used for any other purpose.
For further information, contact the council at mail@wyndham.vic.gov.au or 1300 023 411.
