Wyndham City providing support

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Youth and family counsellor Anthony Hurst is providing services via phone and Skype. (Supplied)

While everyone is practicing social distancing and keeping safe at home, Wyndham City staff are continuing to deliver vital services for the community.

Wyndham mayor Cr Josh Gilligan says council’s services are important to help residents with their daily needs and to feel socially connected.

“Our dedicated delivered meals, home care and transport assistance teams are committed to continuing their excellent services to some of our most vulnerable residents and are checking in more regularly to make sure they feel connected to the community,” Cr Gilligan said.

“Council’s maternal and child health nurses are just a phone call away, offering professional nursing support for parents – and we are working on providing video consultation options to offer families even more support.”

“We understand that now, more than ever, we could all use a little support, so we have made sure our Youth Services counselling service remains available, via the phone or Skype.”

“Wyndham city libraries are now available in your living room, with the ability to sign up for a free membership online and access free resources including eBooks, eMagazines, TV shows, and movies.

“Last month alone, residents borrowed 7000 eBooks and eAudiobooks, and more than 5000 issues of digital magazines and newspapers were read.

“To help you stay connected, we launched a new website Wyndham Together, which already features more than 100 online events, activities for young people, ways to stay healthy and active, videos and programs on a variety of topics such as arts and culture, education and learning, and gardening.

“Our kerbside waste, green, and recycling bin collection continues and you can still book your hard waste collection.”

“Council’s customer service is available seven days a week – from 8am to 7pm on weekdays and from 9am to 4pm on weekends – and residents can call on the phone or through webchat or email.”

“The Wyndham City Youth Services Food Bank is available for people of all ages who need food. You can call 8734 1355 between 9am and 5pm to arrange a pick-up from the Youth Resource Centre in Hoppers Crossing.

“Our other operating services such as free childcare [for families working in health or other essential services], immunisations, syringe collection, animal management, town planning, building services, economic development support and food service inquiries are just a phone call away.”


To find out more about how council services are operating and how you can access them, visit www.wyndham.vic.gov.au/covid19