Wyndham has been recognised as one of Victoria’s best performing councils in Snap Send Solve’s Community Satisfaction Index 2025 Annual Report.
Wyndham was ranked fourth in Victoria and 17th in Australia for community satisfaction in this independent report released by Snap Send Solve – a national app used to report neighbourhood maintenance issues.
Results in this national report were determined by more than 200,000 report ratings and ratepayer surveys that rate councils for their overall resolution, fix quality, speed and communication of maintenance issues.
The top issues reported via the app in Victoria include rubbish and bins, parking and cars, trees and abandoned trolleys.
Mayor Mia Shaw said that the results reflect council’s commitment to delivering the best possible services, infrastructure and responsive support for the community.
“For a fast-growing city like ours – where the pace of change is rapid– these results are no small achievement,” Cr Shaw said.
She said that despite council’s pride in its performance, there is always room for improvement.
“We’re proud of this result, but we’re even more committed to building on it, with a focus on continuous improvement and putting our community first.
“That means continuing to improve how we respond to requests but also using proactive, preventative strategies to help keep our city clean and safe.”
Residents can contact council to report an issue at: www.wyndham.vic.gov.au
