DIRECT VET SERVICES
From just two staff when it first opened in 2010 to a team of 17 today, Direct Vet Services has built a thriving and resilient small business from humble beginnings.
Under the leadership of owner and founder Dr Karen Davies, Direct Vet Services is dedicated to educating pet owners on how to provide the best care for their pets, fostering non-judgmental and supportive client relationships. It also actively supports the training of veterinary and nursing students, shaping the industry’s future leaders.
During the COVID-19 pandemic, the clinic clearly demonstrated its unwavering commitment to animal welfare and the Wyndham community by continuing to serve both existing and new clients, even as other clinics closed their doors. To address staffing challenges, it created additional roles to support its veterinary team, ensuring uninterrupted local pet care throughout the crisis.
The clinic’s community engagement and constant striving for excellence has positioned it as a cornerstone of veterinary care in Wyndham, with ample room for continued growth and success, underpinned by its innovative thinking and adaptability.
What the judges said:
“Direct Vet Services is an impressive and long-established small business that has served and supported the Wyndham community for many years. From the moment you walk in, you are greeted by friendly pets, instantly putting you at
ease. And each consulting room is thoughtfully equipped with images to clearly explain the pet conditions, showcasing
the business’s forward-thinking approach. The facility boasts amenities comparable to a veterinary hospital, making it a standout establishment. With strong future plans and a commitment to training the next generation of professionals, Direct Vet Services is an absolutely worthy winner of the Small Business Award.“
